The Estates and Facilities team is supported by ESS our housekeeping contractor. The ESS team is responsible for cleaning and keeping the College tidy.
It is the joint responsibility of Members and staff to keep common areas clean and tidy. Common areas are cleaned early every morning and inspected regularly by our contracted cleaning staff. Toilets, bathrooms and corridors are cleaned twice daily, seven days a week. If you notice something that needs the attention of the cleaners (such as a bathroom that has run out of paper towels or soap), you should report this to the Facilities Helpdesk during its opening hours (8:00am to 4:00pm, Monday – Friday) or to Receptions at other times.
Please take responsibility for your communal showers, toilets, bathrooms and corridors, and ensure you remove your soap, shampoo, etc. after using them. Please leave toilets and bathrooms in the condition in which you would wish to find them.
Members are responsible for keeping their rooms and flats clean and regularly removing rubbish. Vacuum cleaners and mops are available from WGH and LH Receptions.
ESS also offers a private room cleaning service – download the ESS Click & Clean app to book a room cleaning service, or to order a camp bed for a guest.
You can also contact the Housekeeping team to order a bed pack or linen pack: housekeeping@goodenough.ac.uk
Laundry
The College has laundry rooms in both London House and William Goodenough House, which use the 'Circuit' system for paying for laundry. Downloading the Circuit Go laundry app makes the process quicker and more convenient but you can choose to not use the App and pay with a contactless card.
More details will appear here shortly on our excellent Private Clean service.
Bed Pack and Linen Pack
Please note we are unable to provide single items; only single, double bedding packs and linen packs can be purchased.
To book any of our cleaning services or requests for bedding packs please kindly email housekeeping@goodenough.ac.uk with confirmation of what service you would like us to provide and we will get back to you as soon as possible.
Thank you.
General cleaning enquiries
For any general enquiries, contact the housekeeping team housekeeping@goodenough.ac.uk