For building repair and maintenance requests the Facilities Helpdesk is your point of contact. Our working hours are Monday to Friday 08:00 – 17:00
For emergency out of hours support contact the Reception team on 020 7837 8888
You can log your repair job here or download the Repairs Portal App.
Repairs - Log A Repair Job
The Helpdesk is able to process requests for:
- repairs in rooms, flats and common areas;
- the loss of heating or electric power;
- replacement of light bulbs and movement of furniture;
- cleaning of common areas;
- pest control;
- lift maintenance.
You must maintain your accommodation in good order while you are living in the College. Please report damage or defects as soon as possible, so the maintenance team can attend in a timely manner. Failure to undertake repairs before you vacate your room may result in the forfeiture of part or all of your damage deposit.